Privacy Policy
Last Updated: January 10, 2026 | Effective: January 10, 2026
Introduction
Family Hub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Family Hub (the "App").
Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information You Provide
| Data Type | Purpose | Required |
|---|---|---|
| Account Information | Email, password, display name | Yes |
| Profile Information | Profile photo, birthday | Optional |
| Family Data | Family member connections, hub memberships | Yes |
| Content | Messages, photos, calendar events, tasks | User-generated |
| Location Data | Family location sharing (when enabled) | Optional |
Information Collected Automatically
- Device Information: Device type, OS version, unique device identifiers
- Usage Data: App features used, session duration, interaction patterns
- Log Data: IP address, access times, app crashes, system activity
- Analytics: Aggregated usage statistics for app improvement
How We Use Your Information
- Provide Core Services — Enable family communication, sync calendars, and facilitate location sharing
- Improve the App — Analyze usage patterns, debug issues, and develop new features
- Ensure Security — Protect against unauthorized access and detect fraud
- Communicate with You — Send notifications, respond to support requests, and notify about updates
Data Security
We implement enterprise-grade security measures:
- End-to-End Encryption: Messages encrypted using AES-256-GCM
- Forward Secrecy: Encryption keys rotate daily
- Hardware-Backed Storage: Sensitive data stored in device secure enclave
- Secure Transport: All data transmitted via TLS 1.3
Data Sharing
We DO NOT:
- Sell your personal information to third parties
- Share your data with advertisers
- Use your data for targeted advertising
- Share your private messages with anyone outside your family
We MAY Share Data With:
| Third Party | Purpose |
|---|---|
| Firebase (Google) | Backend infrastructure, encrypted storage |
| Crashlytics | Anonymized crash/error reporting |
| App/Play Store | Subscription verification |
Your Rights and Choices
You can:
- Access your data through the app's settings
- Update your profile and preferences at any time
- Delete your account and associated data
- Disable location sharing at any time
- Revoke calendar sync permissions
- Opt-out of push notifications
Account Deletion
To delete your account: Settings → Account → Delete Account. Your data will be permanently removed within 30 days.
Children's Privacy
- Users must be 13+ to create an account
- Children under 13 may be added as family members by a parent/guardian
- We do not knowingly collect personal information from children under 13 without parental consent
Contact Us
If you have questions about this Privacy Policy: support@familyhub.io
This Privacy Policy was last updated on January 10, 2026.